If your package is lost, please contact our customer support team immediately. We will initiate a thorough investigation and resolve the issue promptly.

If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible.

To create an account, simply click on the "Sign Up" or "Create Account" button on our website's homepage and fill in the required information.  

Yes, you can change your password by visiting your profile and selecting the option “Change Password”. 

Log in to your account and navigate to the account settings. From there, you can edit your details, such as your name, email address, and shipping address.

If your item is damaged or defective upon receiving it, please apply for refund/ replacement in your account by navigating to Profile > Order > Apply for Refund.

Your refund will be credited back to the original form of payment and will usually reach you within 5-7 business days, depending on the processing schedule of your payment provider.

Yes, you can exchange an item for a different size or color, subject to availability. Simply initiate a return for the item you wish to exchange and place a new order for the desired size or color.